Archive for the ‘Online Reputation Management’ Category
Business owners tell me daily that one of their biggest objections to having a social presence is that it gives unhappy customers a place to complain online for all to see. Do you worry about this as well? It’s a valid concern – you are indeed giving customers a way to do that when you [...]
I remember a few years ago when my local newspaper went online. At the time, I wondered why anyone would give up sitting in a comfy chair reading a paper to sit in front of a desktop computer to read. Even now, as much as I love and embrace my laptop and smartphone, I still [...]
My last Blog post was about the Maryland Department of Corrections story in which an officer re-applying for his job was requested to surrender his Facebook log-in info as a precondition for employment. The officer complied, albeit reluctantly. Shortly thereafter, the Maryland ACLU filed a formal complaint. This article is a recent update which offers an [...]
Social Media Management