Archive for May 2013 | Monthly archive page

posted by on FaceBook, Social Media, Social Media Marketing for Business, Twitter

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Conventional wisdom says when you manage an online social media marketing presence for a business, you should be quick to respond to complaints such as posts on Facebook, negative tweets, and unfavorable reviews on review sites. Generally speaking, this is good advice. Daily, I see comments that go unaddressed for days, weeks, and even months. […]