Archive for February 2012 | Monthly archive page

posted by on marketing, Online Reputation Management, Service Philosophies

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Business owners tell me daily that one of their biggest objections to having a social presence is that it gives unhappy customers a place to complain online for all to see. Do you worry about this as well? It’s a valid concern – you are indeed giving customers a way to do that when you […]

posted by on FaceBook, Opinions, Social Media

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  There’s been a lot of buzz lately here in South Carolina over our Governor, Nikki Haley, and the deletion of posts and banning of posters under the guise of eliminating “Hate  Speech” on her Facebook Page.  Some have defended her with the argument that since it is her page, she has a right to […]